Website Privacy Policy
Privacy Commitment
GOHSS respects privacy and uses personal information only for reasonable service, communication, safety, billing, recordkeeping, operational, legal, and emergency purposes.
Information We May Collect
Contact information; client and family information submitted through inquiries; service-related information; billing/contact information; website communication records; safety and service planning information; and information voluntarily provided through website forms, phone, email, or direct communication.
How We Use Information
We use information to respond to inquiries, assess service needs, provide and coordinate services, communicate with authorized persons, maintain records, manage safety and quality, process billing, and meet legal or operational requirements.
Consent and Sharing
GOHSS uses and shares personal information only with consent, authorization, operational need, emergency need, or as permitted/required by law. GOHSS may communicate with authorized family representatives and emergency contacts as documented.
Privacy Officer / Questions
Privacy questions or concerns may be directed to GOHSS Privacy Officer / Management - info@godsownhomesupportservice.ca.
Access and Correction
Clients or authorized representatives may request access to or correction of personal information according to GOHSS policy and applicable privacy requirements.
Safeguards
GOHSS uses administrative, physical, and technical safeguards to protect personal information. Staff are expected to maintain confidentiality and report privacy concerns promptly.
Retention
GOHSS keeps personal information only as long as reasonably needed for service, legal, insurance, accounting, safety, or operational purposes, then securely destroys or anonymizes it according to approved policy.
Privacy Concerns
If you have a privacy concern, contact GOHSS management. GOHSS will review the concern, document findings, and take corrective action where appropriate.
Talk About the Support Your Family Needs
Whether you are looking for companionship, personal care assistance, respite support, overnight support, or help after hospital discharge, our team is ready to listen and guide you through the next steps.
Website Terms of Use
Acceptance of Terms
By using the GOHSS website, you agree to these Terms of Use. If you do not agree, please do not use the website.
General Information Only
The information on this website is for general information only. It does not replace professional medical, nursing, legal, financial, emergency, or safety advice.
Services Subject to Assessment
Services Subject to Assessment Information on the website does not guarantee service acceptance. Services are subject to GOHSS assessment, availability, safety review, scope of service, staffing, and an approved service agreement.
No Emergency Service Through Website
Do not use website forms for medical emergencies, urgent safety issues, or crisis situations. For emergencies, call 911 or the appropriate emergency service.
Intellectual Property
Website content, GOHSS names, service standards, graphics, forms, policy language, and materials belong to GOHSS unless otherwise stated. They may not be copied or used without written permission.
External Links
The website may include external links. GOHSS is not responsible for third-party websites, their content, or their privacy practices.
Limitation of Liability
GOHSS is not liable for reliance on general website information without direct consultation, assessment, and an approved service agreement. Website use is at the user's own discretion.
Updates
GOHSS may update website content, services, policies, and terms at any time. The latest posted version applies to website use.
No Medical Advice and Emergency Disclaimer
GOHSS provides non-medical home support services. Website information does not constitute medical, nursing, legal, financial, or emergency advice. GOHSS does not diagnose, prescribe, provide emergency medical treatment, or replace licensed health professionals. If you believe there is an emergency or immediate danger, call 911 or seek appropriate emergency assistance.
Service Scope Reminder
Non-medical companionship and support
Personal care assistance within
approved care plan and worker training
Meal preparation and hydration reminders
Light housekeeping related to client living space
Respite support
Transportation / accompaniment
only when approved in writing
No nursing, medication administration, injections, wound care, diagnosis, or clinical assessments unless properly added in future under appropriate oversight
Compassionate Support in the
Comfort of Home
Personalized, dependable, and respectful home support for
seniors and adults who want to live safely and comfortably at home
Customer Care Support
+1 604-977-5294
+1 778-548-2030
Office Address
5886 131st, Surrey BC V3X 0E4
Send a Mail
info@godsownhomesupportservices.ca david@godsownhomesupportservice.ca contact@godsownhomesupportservice.ca